Tasks include working as a receptionist at a star or diamond hotel are:
Check in and check out guests
Cashier
Answering the phone
Administrative Functions
Dealing with general customer information, members of the public and staff
Making room and restaurant reservations
It acts as host
Checking public areas
Dealing with general customer information, members of the public and staff
Typing menus
Preparation of the lists of dinner and lunch for the restaurant, among others.
The necessary experiences would have already worked as a receptionist at a hotel, but also the recepconistas not generally discarded. You must know the basics in computer and willing to give everything at work.
martes, 21 de junio de 2011
Treat the customer (:
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